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Resources for Navigating Difficult Conversations: Books

Explore curated resources to guide you through difficult conversations and that offer strategies for effective communication and conflict resolution.

silhouettes conversation bubbles

How to Find Books

Use OneSearch to find books and e-books, videos, articles, digital media, and more. Make sure you sign-in with your CWID to get the best user experience. To search for books in the library's print collection, choose "Library Catalog" from the drop-down menu as shown below:

Library Catalog

Once you click on a book's title from the list of search results, you'll see the following information:

  • Send To allows you to print out the record, automatically cite it in MLA, APA, Chicago/Turabian, or Harvard styles, create a direct link to the item, or email the record to yourself.
  • Get It shows the basic information about the book: the location, call number, availability, and loan period. This is the information you use to find the physical book in the Library.
  • Details provides all the publication information for item, plus the item's subject headings, which are clickable links and may give you ideas for other searches to try. Details may also include a description and the table of contents.

Books that are available to be checked out are located in the STACKS. Ask a librarian to point you in the right direction.

Some subject headings that might be useful on this topic are:

  • Communication
  • Communication in organizations
  • Conversation
  • Conflict management
  • Intercultural communication
  • Interpersonal communication
  • Interpersonal conflict
  • Interpersonal relations

Books in Print

More titles arriving soon!